Summary:
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The Housekeeper is responsible for maintaining a clean, sanitary, comfortable, and tidy environment. The Housekeeper cleans all private offices and public common areas including the general store, restrooms, and accommodation units while maintaining departmental standards
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Essential Duties and Responsibilities:
- Clean and style accommodation rooms and public areas efficiently, to brand expectations, with attention to detail and within time standards.
- Refresh and replenish guest rooms with amenities, supplies, lines, and applicable collateral to ensure all items are available for guest use.
- Complete requests in a timely manner and in order of priority.
- Take ownership to resolve guest challenges, working collaboratively with the guest services team and property leadership.
- Complete appropriate forms and turn in any items left by guest to the housekeeping supervisor.
- Ensure adherence to quality standards and health and safety regulations.
- Wash, dry and fold laundry as required.
- Sanitize kitchen and bathrooms, scrub basins, tubs, toilets, and floors using appropriate chemical solutions in accordance with industry standards and company policy while using protective equipment.
- Sign out and sign in master room keys daily.
- Report room condition and status to housekeeping supervisor and guest services.
- Retrieve, stock, restock and store the housekeeping cart according to prescribed housekeeping safety and security procedures.
- Maintain cleanliness of all assigned areas of campground.
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Non-Essential Duties and Responsibilities:
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- This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
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Required Education and Experience:
- Basic understanding of English language
- Comfortable in a fast-paced and high-pressure environment.
- Ability to maintain confidentiality.
- Able to work nights, weekends, and holidays.
- Valid driver’s license.
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Preferred Education and Experience:
Physical Demands and Working Conditions:
- Work is performed indoors and outdoors and may involve exposure to varying weather conditions
- Must be able to lift and carry up to 10 pounds regularly, lift or carry up to 25 pounds or more occasionally with assistance.
- Ability to bend, stoop, kneel, crouch, climb, push, pull, reach overhead and move safely over uneven terrain.
- Use of repetitive motion, standing, bending, sitting, lifting, and walking.
- Noise levels may be moderate to loud.
- May be exposed to dust, pollen, grasses, landscaping, and various chemicals and moving mechanical equipment.
- Use of personal protective equipment required where necessary.
- Will experience occasional interruptions and shifting priorities.
- Valid driver’s license required, this position may be expected to drive a motorized vehicle which requires close and distance vision, sitting, seeing and reading signs, traffic signals, etc.
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Seasonal Dates
5/15/27-10/1/27
Conditions
RV Required, Partner Jobs Available, Housing Provided
If RV required, max length allowed
50ft
Working at our campground:
Work in Yellowstone’s Hidden Gem — Yellowstone Park/Mountainside KOA Journey
Join the team at Yellowstone Park / Mountainside KOA Journey, a KOA World Class Service Award winner, and be part of a crew guests call “exceptional” and describe the campground as “a hidden gem” that’s “always very clean, quiet and the staff are awesome.”
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You’ll be proud of the place where you work. We earned a World Class Service Award, and guests back it up: a 4.7-star average across 350 reviews this past year, with nearly four out of five guests giving us a perfect 5 stars. Guests call us “one of the best KOAs” and “the best one we have ever stayed at.”
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Yellowstone is in your backyard. We’re about 7 miles from the park’s West Entrance, tucked into the mountains along a creek. Finish a shift with a walk on our trails, or spend your day off chasing geysers, bison and bears.
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A more relaxed pace. Unlike our larger sister property up the road, we have 141 sites, which gives us the time to get to know our guests and make each one feel appreciated. You’ll still build real hospitality skills, from front desk check-ins to cabin care to grounds and maintenance, just without the rush.
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A team that goes the extra mile. Our guests name staff in their reviews, thanking them for propane tank runs, quick repairs, rearranging sites so a group could camp together, and tips on where to spot bears in Yellowstone. One guest summed it up: “Sam and his crew are top notch.”
About Yellowstone Park / Mountainside KOA Journey
This KOA is just 7 mi to the Yellowstone National Park west entrance and 37 mi to Old Faithful geyser. Choose from a variety of sites including big-rig friendly sites, full hookups & Pull-Thru RV Sites. Deluxe Cabins with full bathrooms and Tent Sites are available. Explore the area and take in the majestic views of the mountains, streams and beautiful mature trees around West Yellowstone. Hiking and OHV trails are located right off the campground into the Gallatin National Forest. Enjoy amenities and recreation including bike rentals, a playground, yard games, casting ponds, gem mining, KampK9 and a general store with supplies and souvenirs. Try the fresh baked pizza available every evening at Lodgepole Pizza. Campfires are permitted.
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