SPECIFIC DUTIES • Assist guests with registering, guiding them to their sites, and with other customer service needs. • Keep a record of all events that occur on shift, in chronological order, for future reference. • Sell and deliver ice and firewood. • Keep grounds free from trash, litter, and debris, and empty trash receptacles.
night host
Part-Time Only Las Vegas KOA Journey at Sam’s Town posted 2 weeks ago in General ShortlistJob Detail
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Job ID 92523
Job Description
Kampgrounds of America, Inc. Night Host – OAK Job Description
ABOUT KAMPGROUNDS OF AMERICA, INC. Kampgrounds of America, Inc. (KOA) is the world’s largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 525+ locations across the United States and Canada including a mix of franchised and company-owned properties. KOA has approximately 90 employees at its corporate headquarters in Billings, Montana, and 1200+ across its locations. Founded in 1962, the mission of KOA is “connecting people to the outdoors and each other,” and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused, and progressive. The owned and operated assets of KOA (OAK) is a division of KOA, Inc.’s overall operations and is rooted in the mission and values of KOA. The current OAK portfolio consists properties in the United States and in Canada.
REPORTS TO Assistant General Manager and/or Guest Experience Supervisor
POSITION SUMMARY The Night Host assists the guest services department, after normal store hours, by registering late arriving customers, selling and delivering ice and firewood, enforcing campground rules, picking up trash and emptying trash receptacles, answering the after-hours phone, responding to messaging services, doing basic housekeeping duties, and performing light maintenance and repairs. They provide accurate and concise information about park rules, recreation activities, and directions to destinations. This guest facing position requires exceptional customer service, a can-do attitude, and the self-motivation to work independently.
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