Guest Services job at NEW Panama City Beach KOA (Copy)

Part-Time Only Panama City Beach KOA Holiday in Front Desk , in Guest Services , in K2 Reservation Software
  • Apply Before: August 15, 2024
  • 3 Application(s)
  • View(s) 846

Job Detail

  • Job ID 92416
  • Responsibilities

    SPECIFIC DUTIES

    • Greet and welcome all guests approaching the front desk in accordance with KOA standards.

     Resolve guest concerns and complaints in a thoughtful manner while maintaining campground standards.

    • Answer inquiries from guests regarding campground amenities and local attractions.

     Establish and maintain good communications and teamwork with fellow associates and other departments within thecampground and utilize proper two-way radio etiquette at all times.

     Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner.

     Maintain high standards of professionalism, customer service, quality and cleanliness.

    This job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

  • Compensation/Benefits

    Minimum hours: Vary 25-32 hrs per week (5 days a week with 2 days off) pay based on experience, with all hours paid – Discussed during interview.

    RV site rent will be $500.00 per month, RV utilities included, free blazing fast Wi-Fi, 15% discount on store items and propane.

    Evaluation at 6 months, great performance and longer term employment may result in a bonus.

    Work Kamper couples hours are scheduled together.

  • Conditions RV RequiredPartner Jobs Available
  • Job Length Seasonal (4-6 months)
  • Job Start Date 10/15/2024
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Job Description

If you’ve never visited the area, Panama City Beach, it’s positioned on a narrow strip of land bordered on the south by the emerald waters of the Gulf of Mexico and is often referred to as “the island” because of these various bodies of water. In fact, it is a peninsula. Check out what you can explore in your free time at https://www.visitpanamacitybeach.com/things-to-do/

Our newly constructed Panama City Beach KOA Holiday is located two miles from those pristine beaches with 102 full hookup RV sites and 9 deluxe cabins. https://koa.com/campgrounds/panama-city-beach In the sunshine state, we are a year-round destination. 

GENERAL DUTIES  The Guest Service Representative (GSR) is an important part of the team due to their interactions with customers in person and on the phone, throughout the day. The GSR is responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay. They will accommodate campground guests by registering, issuing keys, keeping proper record of occupied sites, making and confirming reservations and collecting payments in K2. The GSR will help maintain a clean, well-stocked and organized store. On occasion the GSR may be asked to help with other duties around the park as needed by the park manager.

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Attached Files

Required skills

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