SPECIFIC DUTIES
- Greet and welcome all guests approaching the front desk in accordance with KOA standards.
 Resolve guest concerns and complaints in a thoughtful manner while maintaining campground standards.
- Answer inquiries from guests regarding campground amenities and local attractions.
 Establish and maintain good communications and teamwork with fellow associates and other departments within thecampground and utilize proper two-way radio etiquette at all times.
 Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner.
 Maintain high standards of professionalism, customer service, quality and cleanliness.
This job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.