Some of the job responsibilities are list below:
Perform the daily, weekly and monthly cleaning programs for specific buildings and facilities as outlined by immediate supervisor or manager.
Use appropriate cleaning chemicals on appropriate items and only as trained. Do not mix chemicals together or use straight out of original bottle. Must use appropriate safety measures such as gloves.
Be aware of blood borne pathogen procedures and contact supervisor when needed.
Bring all lost and found items to main office with cabin number and date on them. If it is something valuable, it needs to be given directly to a housekeeping supervisor to ensure it is locked up immediately.
Provide excellent and friendly guest service by being attentive, responsive and helpful to all guests needs. Greet the guests at every opportunity by demonstrating a friendly welcome.
Present a positive impression with a well-groomed appearance, smiles and proper KOA uniform and name tag.
Submit a list of supplies (i.e., toilet paper, paper towels, garbage bags, cleaning supplies and equipment, etc.) that need to be replenished on an as-needed basis to your immediate supervisor or manager.
Report all broken or damaged items within all KOA buildings, facilities and premises via a maintenance slip.
Report all customer problems, requests or complaints to campground manager or your supervisor and follow-up to resolve the issue if possible.
Job ID 54374
Living in Western NY has so many things to offer. Grand Island is surrounded by the Niagara River, between Canada and the United States, Buffalo and Niagara Falls. The KOA is within minutes of great fishing, wineries, sporting events and some of the best shops and museums our region has to offer. With so much history along the way you can never get bored.
Housekeepers are responsible for the overall cleanliness of the campground including the public space areas and all accommodations according to standards. All areas should be efficiently cleaned within the allotted times while providing great guest service.