Guest Services Representative

Either Full- or Part-Time Livingston / Paradise Valley KOA Holiday in Front Desk , in General , in Guest Services , in K2 Reservation Software , in Store
  • Apply Before: October 22, 2024
  • 0 Application(s)
  • View(s) 7

Job Detail

  • Job ID 33039
  • Responsibilities

    SPECIFIC DUTIES

    Greet and welcome all guests approaching the front desk in accordance with KOA standards.
    Resolve guest concerns and complaints in a thoughtful manner while maintaining campground standards.
    Prepare reports as required.

    POSITION SUMMARY

    The Guest Service Representative (GSR) is responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay.  They will accommodate campground guests by registering, issuing keys, keeping proper record of occupied sites, making and confirming reservations and collecting payments. The GSR will help maintain a clean, well-stocked and organized store.

  • Compensation/Benefits

    $12/ hr. Site rent is $92.30 per pay period, including water, electric and sewer.

  • Conditions RV RequiredPartner Jobs Available
  • Job Length Seasonal (4-6 months)
  • Job Start Date 04/15/2024
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Job Description

Spend your works days breathing in that fresh mountain air! Our campground is located on the mighty Yellowstone River, nestled against the Absaroka/Beartooth mountains, just 40 miles from Yellowstone National Park. We are looking for hard-working, detail-oriented individuals who enjoy a fast-paced environment as we accommodate droves of Yellowstone visitors.

ABOUT KAMPGROUNDS OF AMERICA, INC.

Kampgrounds of America, Inc. (KOA) is the world’s largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 525+ locations across the United States and Canada, including a mix of franchised and company-owned properties. KOA has approximately 90 employees at its corporate headquarters in Billings, Montana, and 1200+ across its locations. Founded in 1962, the mission of KOA is “connecting people to the outdoors and each other,” and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused, and progressive.

The owned and operated assets of KOA (OAK) is a division of KOA, Inc.’s overall operations, and is rooted in the mission and values of KOA. The current OAK portfolio consists of campgrounds in the United States and Canada.

REPORTS TO

Assistant General Manager, General Manager

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Required skills

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