About Angela Carmichael
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Viewed 9
Education
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1982 - 1985
Hofstra University and Houston Community College
Assoc. Degree
Work Experience
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2014 - 2021
Electronics for Imaging, Inc.
Sr. Manager Global Services
Serve as lead to Services team and vendors, establishing delivery process, quality control and negotiating rates.
Develop and deliver weekly Global Services and Support revenue recognition reports to executive level.
Negotiate and develop Partner Support agreements with International teams.
Partner with revenue teams and accounting to project revenue and costs for Services and Support.
Develop new service offerings and Partner SMSA agreements. -
1998 - 2014
Electronics for Imaging, Inc.
Sr. Director Professional Services
Recruited, hired and trained new employees for Profession al Services product teams and operations.
Led Software Services teams.
Worked with Product and Sales leadership to develop new services approaches and offerings in response to market changes. Created Services plans for channel partners. Partnered with Channel to increase client satisfaction and implementation success. -
1996 - 1998
ESP Printing
Operations Manager
Supervised production schedule, production quality and on-time delivery. Trained, developed and counseled employees to develop a high performing production team.