About Tami and Aaron Firetag

  • Are you a work camper? (Do you live in your RV while working at the campground) Yes
  • I'm applying for Team Jobs
  • Have you worked at a KOA before? Yes
  • Preferred work locations (Multiple selection) FloridaKentuckyMarylandNorth CarolinaTennesseeVirginiaWest Virginia
  • Looking to Work During (Multiple Selection) SpringSummerFallWinter
  • Viewed 19
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Education

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Work Experience

  • 2022 - 2023
    Costanoa/Santa Cruz North KOA Holiday

    Campground Management

    Campground Management
    • Oversee daily operations of campground
    • Identify and address property issues
    • Act as the face of the property for incoming guests and resolve any guest related issues
    • Schedule & Payroll
    • Update Website
    • Suggest and oversee campground projects and improvements
    • Hire and train all new employees
    • K2 Training & Maintenance
    • Weekly Management Meeting
    • Coordinate landscape projects
    • Maintain/Order store inventory
    • Weekly walkthrough of property
    • Meet & exceed all KOA Quality Assurance Items to achieve Founders & Presidents Level Awards
    • Identify and address guest issues including escalated issues referred by Security
    • Coordinate and run the ‘Bar Cart’ with ServSafe certification

    General Front Office Skills:
    • Answer phone calls and respond to inquiries; Check In/Check Out
    • Reservations – K2 (KOA), Premier Campground, CampSpot, etc in high volume environments
    • Opening/Closing Duties
    • Cash Handling
    • Landscape ‘beautifying’
    • Coordinate, supervise & sell memberships and events
    • Retail Store Merchandising & Cleaning
    • Training
    • Excellent Communication & Computer Skills
    • Certification for Safe Sale & Service of Alcohol and Food Service (ServSafe/TIPS)
    • Maintain the highest level of customer service at all times

    Grounds Maintenance/Guest Services:
    • 360 Mower Lawn Maintenance, Tractor Operation
    • Minor Electrical & Plumbing, Propane Fills
    • Escorts & General Customer Satisfaction
    • Site turnover Departures/Arrivals, Firepit & Grill Maintenance and Cleaning
    • Clean Cabins & Restrooms
    • Daily Pool Service & Maintenance

  • 2022 - 2022
    Strawhouse Resorts & Cafe

    Workamper

    Opening & closing duties
    Cash handling
    Food prep and kitchen organization
    Wood fired pizza prep
    Barista duties
    Short term workamping gig

  • 2022 - 2022
    Moab KOA

    Guest Services and Maintenance

    Proficient in all KOA Guest Services functions
    K2 highly proficient
    Site turnover
    Wood delivery
    Landscape
    Opening & closing duties
    Staff training

  • 2021 - 2021
    Snake River Cabins & RV Village - Jackson, WY

    Camp Host

    Reservations and customer service in high volume office
    Concierge services
    White water rafting coordination and scheduling
    Outdoor maintenance
    Night walk thrus

  • 2021 - 2021
    Megunticook Campground By The Sea - Rockport, ME

    Camp Host

    Guest experience specialist/Reservations in high volume environment
    Retail
    Campground and landscape maintenance
    Lobster bake for guests
    Refurbished wooden boat as a side job for the campground owners

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Skills/Certifications

Court of Master Sommeliers - Certified Sommelier - Tami
TIPS & SERV SAFE Certified - can easily pass this certification for any state required
Professional Bartender - Arlington Bartending School Graduate - Tami
Professional Musician - Mandolin - Aaron
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Languages

Spanish
Intermediate
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