Maintenance/Grounds Team Supervisor Job Description
REPORTS TO
General Manager, Regional Manager and/or Owner(s)
POSITION SUMMARY
Responsible for ensuring the general maintenance and upkeep of the campground buildings, facilities, equipment and grounds are kept to KOA standards. Delegating specific tasks to employees and following up on their progress.
SPECIFIC DUTIES
- Complete as well as oversee carpentry, electrical and plumbing repairs, and maintenance to campground buildings, facilities, equipment and grounds as directed by the Campground Manager or the owner(s).
- Oversee daily, weekly and monthly maintenance and cleaning programs as instituted by the Campground Manager or the owner(s), including the pool/spa, lawn mowing, weed eating, landscaping, garbage pick-up, propane pumping, game machine, propane grills, laundry servicing and various other campground equipment upkeep.
- Comply with all KOA, federal, state and local safety programs by adhering to established guidelines in the operation and storage of various equipment, tools, and chemicals, ensuring your safety, as well as that of fellow staff and campground customers.
- Provide superior customer service by being attentive, responsive and helpful to guests needs. Report all customer problems, requests or complaints to the Campground Manager or the owner(s).
- This job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
EXPECTED RESULTS
- Campground buildings, facilities and grounds are well-maintained and fully operational.
- Projects are completed properly, safely and timely.
- Demonstration of a positive attitude with guests, management, and team members.
- NPS scores reflect a clean and well-maintained campground.
- Use of safe work practices for a secure work environment for staff and campground guests.
JOB QUALIFICATIONS
- Advanced knowledge of electrical and plumbing equipment and installation
- Intermediate knowledge of chemical properties, handling, and usage
- Intermediate knowledge of propane and gasoline dispensing
- Valid Driver's License
- Ability to work nights, weekends, and holidays
- Capable of delegating out projects and following up on said project.
- Capable of managing a group of employees.
- Ability to lead by example and be a role model.
PHYSICAL REQUIREMENTS
- Must be able to lift up to 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularly
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
- Long periods of standing
- Ability to bend, kneel, stoop, crouch and climb
- Must be able to operate various loud and vibrating maintenance tools and equipment
- Requires the use of hands/fingers to handle or feel
- Able to travel by auto
- Able to work inside and outdoors frequently and in various climates
- Capable of moving safely over uneven terrain
Seasonal Dates
April 1 - November 1, 2027
Benefits
FHU RV site, utilities included, all hours paid, 25% store discount, free laundry.
Conditions
RV Required, Partner Jobs Available
If RV required, max length allowed
40'
Working at our campground:
About KCN: KCN is an outdoor hospitality investment and management company. We focus on purchasing value-added campground properties, improving and stabilizing them, and then managing and growing them with our in-house property management team. We're focused on building a portfolio of the best RV campgrounds in the country - where our guests love to visit and our team loves to work.
Our Mission is to invest in Outdoor Hospitality: to create unique experiences that bring our guests closer to nature and each other, to provide a rewarding work environment for our team members, and to achieve outstanding financial returns for our investors.
Our Vision is to build a growth-oriented company that provides our team with enriching personal and professional opportunities while delivering outstanding returns for our stakeholders. As a leading Outdoor Hospitality company specializing in campground and RV properties, we are driven to create exceptional experiences for our guests while optimizing profitability and maximizing returns for our investors. We accomplish this by investing in value-add properties that meet our strict criteria and pass our rigorous diligence processes.
About Wisconsin Dells KOA Holiday
Welcome to The Waterpark Capital of the World! The KOA’s country setting is the perfect spot for all Wisconsin Dells has to offer, located just 1 mi from downtown. Experience the natural wonders along the Wisconsin River with an idyllic boat tour or a heart-pounding jet boat excursion. This KOA is ready to escort you & your big rig to one of the level Pull-Thru RV Sites with KOA Patio or KOA Paw Pen, with a full-size propane grill. Perhaps you’d prefer to relax on a beautiful, shaded RV Site. Camping Cabins & Deluxe Cabins are equipped with AC & heat. Tenters love the trees & immaculate restrooms / showers. There are also new eco-tents to rent. Enjoy the pool with splash pad, free Wi-Fi & outdoor family movies in the pavilion from Memorial Day to Labor Day.
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