The Guest Service Representative (GSR) is responsible for providing attentive, courteous and
efficient service to all guests prior to arrival and throughout their stay. They will accommodate campground guests by registering, issuing keys, keeping proper record of occupied sites, making and confirming reservations and collecting payments. The GSR will help maintain a clean, wellstocked and organized store.
Escorts are responsible to clean each site, escort each guest to their site, deliver wood and ice to sites, patrol campground and enforce the camp rules. Possible opening and closing of pool.
Maintentance will help with any electric, plumbing issues and opening and closing of pool.
Need to help with cleaning cabins and bathrooms two days a week (when housekeeping is off)
Essential Duties and Responsibilities
• Greet and welcome all guests approaching the front desk in accordance with KOA
standards.
• Resolve guest concerns and complaints in a thoughtful manner while maintaining
campground standards.
• Answer inquiries from guests regarding campground amenities and local
attractions.
• Establish and maintain good communications and teamwork with fellow associates
and other departments within the campground and utilize proper two-way radio
etiquette at all times.
• Oversee and ensure that all guests are checked in/out in a friendly, efficient and
courteous manner.
• Maintain high standards of professionalism, customer service, quality and
cleanliness.
• Other duties, responsibilities and activities may change or be assigned at any time with or
without notice.
Seasonal Dates
March 1st - October 31 st
Benefits
Full hook-up site 50 or 30 amp (includes electric)
$10 laundry money a week, per couple
25% off in the store (excludes alcohol and wood)
Living in the Columbia River Gorge!
Conditions
RV Required, Partner Jobs Available
If RV required, max length allowed
40'
About Cascade Locks / Portland East KOA Holiday
Located in the heart of the Columbia River Gorge National Scenic Area, this KOA will have you taking in the views in no time–whether you’re exploring waterfalls along the Historic Columbia River Highway, picking fruit on the Hood River Fruit Loop with views of Mt. Hood or enjoying one of the many breweries or wineries. Displays at the riverfront Marine Park explain the 19thcentury locks that made the Columbia passable & gave Cascade Locks its name. Camp among forested Tent Sites, full-hookup RV Sites, one- & two-room Camping Cabins & Deluxe Cabins. Find your basic grocery needs & gifts in the general store. Enjoy a dip in the heated pool & adults-only hot tub. Kids enjoy nature scavenger hunts, playground & bike rentals.
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