Responsibilities

• Welcome guests and assist with reservations, check-ins, and check-outs.

• Answer phone calls and questions about availability, rates, amenities, and park policies.

• Process payments accurately and maintain guest records.

• Operate the Kampstore register and help stock and organize merchandise.

• Provide directions and information about local attractions.

• Address guest concerns professionally and refer issues to management when needed.

• Communicate guest needs and property issues to the appropriate staff.

• Keep the front desk, office, and store clean and organized.

• On-site position at Boomtown KOA in Verdi, Nevada.

• Availability for weekends, holidays, and varying shifts required.

• Training provided on our reservation system and front desk procedures.

Qualifications

• Friendly attitude and strong customer service skills.

• Dependability, punctuality, and attention to detail.

• Clear communication in person and over the phone.

• Basic computer skills and willingness to learn reservation software.

• Ability to handle payments accurately.

• Ability to remain calm, organized, and courteous during busy periods.

• Willingness to work as part of a team.

Experience in hospitality, retail, cashiering, reception, or office work is helpful. Previous campground or RV park experience is a plus, but applicants with strong people skills and a willingness to learn are encouraged to apply.

• Free daily meal.

• Discount on site rent.

Perks of Working at Boomtown KOA

• Scenic workplace: Enjoy mountain views in Verdi, just outside Reno.

• Meet people from everywhere: Welcome travelers and hear stories from guests exploring the country.

• Variety throughout the day: Assist with reservations, guest services, and Kampstore purchases.

• Hands-on training: Learn front desk procedures and campground operations.

• Make a difference: Help guests settle in, feel welcome, and enjoy their stay.