Guest Services – 2 person TEAM – September 2023 – April 2024

Full-Time Only Austin East KOA Holiday in Front Desk , in General , in Guest Services , in K2 Reservation Software , in Outside Maintenance , in Store
  • Apply Before: April 4, 2024
  • 3 Application(s)
  • View(s) 76

Job Detail

  • Job ID 33108
  • Responsibilities

    Front Desk – Excellent customer service, reservations, store sales, stocking, keeping the office and store tidy (HK cleans every evening),
    Guest Services/Maintenance – Excellent customer service, landscaping w/zero turn mower, weed eater and blower, opening and closing the pool and testing the water, dispensing propane, delivering ice and wood, picking up trash bags from sites, escorting guests to their site, maintaining a pristine park.

    *Full job responsibilities and a detailed check list for each position will be emailed with the invitation for interview.

  • Compensation/Benefits

    COMPENSATION
    Our work schedule in a two week pay period is set up so each team works 7 days on and 7 days off. These days are consecutive. Your schedule will be Wednesday through Tuesday, or Thursday through Wednesday, then you are off for 7 days. With this rotation each team is off every other weekend. Your average shift will be 8 to 8.5 hours with 1 hour off for lunch. Our office is open 9am to 6pm. Our peak season is October – April.

    All hours are paid at a rate of $12/hour per person on the team. (Over time hours if applicable are paid at time and a half.)

    We are paid bi-weekly, direct deposit through ADP. Employees are responsible for setting up an ADP account for check stubs and W-2’s

    Teams are provided a full hookup/back-in site with 50/30/20 AMP, Dish TV and Wi-Fi. Our sites are all hard surface with patio, grassy area and extra space for parking ONE full sized vehicle. (Our owner believes that you deserve a GREAT site since this is your home while you are here.
    We have set aside some of our best sites for our work kampers! Really!) No site rent, however you pay electricity.

    Propane is available at cost.
    Laundry is on site and machines are digital. (Laundry allowance of $10/person/pay period is reimbursed with payroll.)

    Other benefits: Employee discount in the KampStore. Use of pool – chilled in the summer and heated in the winter (closed mid- November – to March 1) ). Friends and family discounts on RV, Tent and Cabins (restrictions apply).

  • Conditions RV RequiredPartner Jobs Available
  • Job Length Seasonal (4-6 months)
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Job Description

The pleasures of the Lone Star State await you at Austin East Holiday KOA. Austin is known for its top-tier musical talent and year-round roster of festivals and events. Extending Texas hospitality and making sure every aspect of our guests experience is GREAT has earned us a 5-Star rating and the Founder’s Award every year since we opened in 2018. Our Team members are the reason we have this rating. We are a busy park with incredible guests. Currently we have 91 sites and will begin construction of the phase II development in the near future. If providing this level of excellence drives you, then Austin East KOA wants you on our team. We are looking for 1 team: Start dates – Now 2023, End date – April , 2024.
THE GUEST SERVICE TEAM
One part of your team will work in the Office/KampStore assisting with reservations/check-in, making KampStore sales and assuring our guests are welcomed and feel at home. (Oh, and assisting with all those other behind the scene tasks that keep our Office and KampStore vibrant and well stocked) K2 experience is considered a plus but not necessary.
The second part of your team will work outside greeting and escorting our guests to their sites and making sure they are happy campers. Wood, ice and propane sales are an important service that we offer our guests. (And yes, you also will be helping with all those tasks that keep the park and grounds clean and ready for our guests.)

The best part of all of this, is that we care that our staff has time to see and explore all that Austin has to offer. We have designed your schedule so that you work 7 days on and 7 days off! Sound grueling? It’s not! The benefits of having time to do more than laundry and grocery shopping on your days off is a real plus! Sound like a fit for you? We invite you to be a part of the dynamic team here at Austin East Holiday KOA!

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Required skills

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