2024 Front Desk and Security/Maintenance Team

Either Full- or Part-Time Manchester Beach / Mendocino Coast KOA Journey in Front Desk , in General , in Guest Services , in K2 Reservation Software , in Outside Maintenance , in Security , in Store
  • Apply Before: May 15, 2024
  • 3 Application(s)
  • View(s) 154

Job Detail

  • Job ID 62200
  • Responsibilities

    TITLE

    Front Desk/Store Guest Service Clerk

    REPORTS TO

    Campground Manager/Owner

    GENERAL DUTIES

    To make it GREAT! Responsible for all guest reservation & registration, check out, phone, front desk, and store point of sale procedures.

    SPECIFIC DUTIES

    Smile! Provide superior customer service both over the telephone and in person, by being enthusiastic, attentive, responsive, and helpful to their needs. Make them feel like family.  Report all customer problems, requests, or complaints to the appropriate management.

     

    Follow all KOA guidelines and procedures regarding the handling of registrations, reservations, and policies on cancellations, refunds, pets etc.

     

    Follow specific KOA cash and credit card handling procedures and properly use the computer, cash register, credit card, and various other front desk equipment.

     

    Implement daily, weekly, and/or monthly schedule stocking and cleaning programs instituted by the campground Owner/Manager for all front office and store facilities.

     

    Promote the KOA system to costumers and be knowledgeable of all national and local advertising and discounts programs plus all our local points of interest, activities and things to do around the area.

    Perform all other duties assigned by the campground Owner/Manager

    TITLE

    Maintenance/Grounds Keeper

    REPORTS TO

    Campground Owner/Manager

    GENERAL DUTIES

    Responsible for maintaining all phases of cleaning, repairs, and regular upkeep of                            grounds.

    SPECIFIC DUTIES

    Complete site check (make sure everybody is in the right place with proper car tag) and everybody is registered.

    Check/clean Pool & Hot Tub. Proper testing & Chemicals

    Check/clean Restrooms.

    Complete trash runs. Clean dog park.

    Check/clean, rake, pick up litter in all sites.

    At all times watch for car tags, also, watch incoming vehicles, ask for car tags.

    All visitors must register.

    Perform any/all repairs (mending, painting, fixing)

    Perform all other duties assigned by the Campground Owner/Manager.

    TITLE

    Security

     

    REPORTS TO

    Campground Owner/ Manager

     

    GENERAL DUTIES

    Handle late arrivals.

    Responsible for enforcing campground rules, assist guest needs during night shift

    SPECIFIC DUTIES

    Patrol campground campus through the night. (hours vary to business)

    Implement all our rules, be knowledgeable of Emergency phone numbers.

    Report all difficult situations, problems, requests, or complaints to Owner/Manager.

    Check all vehicles for proper parking permit (car tag)

    Assist late arrivals with or without reservations.

    Periodic check/clean bathrooms

    Promote the KOA system and be knowledgeable of local information.

    Replace light bulbs as needed.

    Perform all other duties assigned by the campground Owner/Manager

  • Compensation/Benefits

    All Hours Paid! -Free Site – Discounted Propane – 10% Store Discount

  • Conditions RV Required
  • Job Length Seasonal (4-6 months)
  • Job Start Date 05/15/2024
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Job Description

Manchester Beach KOA on the Mendocino Coast in Northern California is in need of a Front Desk and Security/Maintenance Team for the 2024 season, May 15 – October 15th.   25-40 hours per week depending upon needs of workampers and business.

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