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    Training Videos

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Please review these training videos to learn more about KOA!

Please note: you will receive specific skills training once you are on site at your job.

Welcome to KOA

A great orientation video for new staff members to the KOA family or those heading to their next KOA assignment. This video features a welcome message from KOA CEO Pat Hittmeier, an overview of the KOA system, and the role each KOA team member plays in KOA’s success. You will also hear a brief history of Kampgrounds of America and learn about four important tools to help you succeed.

Making it GREAT!

KOA’s proprietary guest service initiative is a five-step process to help deliver our KOA brand promise and create a terrific and memorable guest experience.